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Overview of Role: Our client based close to Co Louth/ Meath/ North Dublin are seeking a Supply Chain Information Manager on a full-time Permanent basis.
Job Title: Supply Chain Information Manager
The Role: The Supply Chain Information Manager role will monitor and manage the Supply Chain Information on pick, pack, ship and delivery of goods to EMEA locations and the reverse logistics shipments to the EMEA warehouse, and through hardware identification and inbound from EMEA customer locations.
Duties
- Problem-solving of escalations and developing short-notice solutions to meet customer shipping and delivery requirements, even in exceptional circumstances.
- Communicating with Engineering, Sourcing and Customer Support Teams to align and agree on customer-specific solutions.
- Closely collaborating with the warehouse to manage information around pick, pack, ship on-time.
- Work with Logistics, The company transport management to ensure delivery SLA’s are met.
- Manage third party booking systems for movement of Customer product.
- Manage reverse logistics shipments to the EMEA warehouse and any third-party shipments as required.
- Freight security tracking, working with external security partner.
- Track inbound stock to the Warehouse and plan in parallel the subsequent outbound shipments, ensure that all stakeholders are kept informed of status.
- Contingency - Provide back-up solutions where necessary, identify root cause and corrective action in a timely manner.
- Communicating across multiple internal and external platforms.
- Monitor and reporting of OTD performance (daily, weekly, monthly,) and maintain issues log.
- Document control, ensuring all shipping and freight documentation is 100% accurate/compliant.
- Proof of delivery management, work to retrieve missing POD’s.
- Review daily delivery reports to manage exceptions until closed out.
- Summarising and interpreting reports for internal as well as external purposes.
- Internal and external query management, meet agreed SLAs on closing cases.
- Perform all administration duties, filing, queries, validate costs, attend/set up meetings in accordance with customer requirements.
- Treat all customer information in a confidential manner and comply with all Security & IT Policies in relation to the protection of company and customer information.
Essential Requirements: Technical Competencies
- Recognised third level qualification in International Business Management/Business/Logistics or equivalent
- Experience in Logistics
- Experience in Transport documentation
- Experience in Freight Administration/Coordination
- Demonstrated integrity in business relations and business acumen
- Demonstrated understanding of truck movements/Freight systems
- PC Skills (Microsoft Office suite)
- Telephone skills
Behavioural Competencies
- Initiative
- Solution Orientation
- Collaboration
- Organisational Commitment
Desirable Requirements
• Excel Master Diploma / proficiency in macros
• Proficiency working with google sheets
If you are interested in the above role, please apply to job reference HM/764 on www.recruitmentbureau.com.
Please send your cv in a Word format.
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