All of our jobs are based in Louth/ Meath/ Cavan/ Monaghan/ North Dublin.
Overview of Role: Our client based in Drogheda, Co Louth/ Meath is seeking a Software Consultant on a full-time permanent basis.
Job Title: Software Implementation Consultant
As part of the Implementation team you will be the key point of contact for all new customers to manage and guide them through their onboarding journey. You will need to quickly understand their business requirements and how to leverage our platform to achieve greater efficiencies, sales and an overall better customer experience.
Being able to contribute technically at a product implementation level as well as delivering projects are the key competencies that will enable you to be successful in this role.
Ownership of customer implementation projects
Providing technical input & configuration on both platforms & customer’s ERP systems
Regular onsite meetings with customers
Producing detailed specification/SOWs capturing scope of the project
Managing internal & external stakeholders, reporting on progress and potential risks
Compiling & agreeing acceptance/feedback lists with customers & minimising scope creep
Regular communication to key stakeholders
Onsite and over-the-phone training of customers in the use of our platform
Coordinating, tracking and communicating milestones and actions between customers & our delivery team
Required/ Desirable Qualifications and Experience:
Bachelor’s degree in a Technical Science or Engineering subject
At least 2+ Years’ experience of delivering software product integration projects - SaaS, ERP, CRM and/or business systems preferred
Strong attention to detail
Strong Project Management Skills
Exemplary communication, organisational and time management skills
Proven commitment to achieving deadlines, delivering high quality services and experience of working effectively as a member of a team
Previous experience in a customer facing role
Willingness and flexibility regarding travel in Ireland, UK or other locations if required
Full clean driving license & own car
If you are interested in the above role, please apply to job reference KR/189 on www.recruitmentbureau.com.
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