Medical Customer Services - Co Louth

Admin & Secretarial
Ref: 210 Date Posted: Monday 14 Sep 2020
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All of our jobs are based in Louth/ Meath/ Cavan/ Monaghan/ North Dublin.

Overview of role: Our client based in the North East is seeking a Medical Customer Representative on a Temporary contract basis.


Provide information via phone, and email and social media. 

Ensure information provided is accurate by keeping an internal database of information up to date.

Generate updates to the Client website with updated content using the website content management system.

Provide excellent customer service to the public and demonstrate our corporate values.

Identify issues as they arise and work with the Operations Supervisor and Team leader to rectify problems.

Be service-user and client-focused, and understand the fundamental role, purpose, structure and strategic goals of the company.

Show excellent writing, editing and communications skills, tailored for target audiences, with an understanding of online and offline writing requirements.

Contribute as part of a high-functioning team, with concurrent projects and competing priorities.

Work with colleagues from the wider Communications Division, from other Divisions and from external partners.

Provide support with overall office and team workload.

Full Product training will be provided

Desirable Qualifications and Experience

3+ years’ experience in a Medical Role

Medical Certificate or Diploma is an advantage

Recent Garda Clearance will have to be obtained. 

More details on the role

Based in Co. Louth

25/30 hours per week,

Monday to Friday, Opening Hours: 8am to 8pm

(could be rostered 1 or 2 late evenings, shift 12 noon to 8pm )

Saturday, at least 1 per month

This is a Temporary contract role, candidate must be available immediately.

If you are interested in the above role, please apply to job reference HM/248 on