IS Support & Master Data - Co Monaghan

Ref: 202 Date Posted: Tuesday 28 Jul 2020
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All of our jobs are based in Louth/ Meath/ Cavan/ Monaghan/ North Dublin.


Job Title:             IS Support Analyst / Master Data


Role Overview

The key objective of this position is to take ownership of Group Product Setup and assist with the support and delivery of IT Business Systems across the Monaghan Mushrooms Group.


Main Duties

  • Setup, and maintain Group Products in all IT Business Systems
  • Provide 2nd Level software support for all IT Business Systems within their remit
  • Assist in managing service level agreements between IT, business users and 3rd party providers
  • Assist with on-site support of IT business system implementations and upgrades
  • Develop software documentation and user training materials as required
  • Work closely with other IT resources to ensure all systems add value across the business


This is not an exhaustive list and is subject to change and amendment.


Competencies to perform the role

  • Ability to demonstrate attention to detail and follow workflow instructions
  • Excellent interpersonal and communication skills
  • Self-motivated, results focused, able to work on own initiative and as part of a busy team
  • Strong analytical & problem-solving skills
  • Ability to multi-task


Experience and Qualifications

  • 3rd Level education in IT related discipline
  • Previous experience of Customer Service / Support in an application support environment
  • Previous experience working in a FMCG environment
  • Previous experience working with ERP Solutions or Master Data Setup.


Other significant role requirements

  • Job is located at Monaghan Mushrooms Head Office, Monaghan
  • Some travel to other Monaghan Mushroom sites may be necessary
  • Product and application support, outside normal working hours may be required to ensure business continuity
  • The above accountabilities are not exhaustive and you may be required at the Company’s discretion to undertake other duties from time to time


If you are interested in the above role, please email your CV to quoting reference KR/241.

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