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Job Title: Accounts Receivable and Credit Control: Fluency in both French & English
Are you an Accounts Receivable & Customer Services Specialist, looking for a fresh start? We are looking for an Accounts Receivable & Customer Services Specialist with French to join our client’s dynamic team.
The position is hybrid.
About your new role:
- Billing runs and postings in SAP.
- Management of the Accounts Receivable SAP Master data
- Coordination of Customer Master Site changes
- Preparation of Direct Debit payment runs/follow-up on rejected DD.
- Prepare weekly aging reports
- Preparation of month end reporting
- Reconciliation of customer accounts.
- Monitoring of credit limits and credit control for dealer customers in line with the credit policy.
- Monitor and release credit checked orders.
Customer Service:
- Provide exceptional customer service via phone or email to our French based customers.
- Troubleshoot and resolve customer issues and complaints with the utmost of care and respect by listening to their problems and negotiating a satisfactory resolution.
- Follow customer service policies and procedures to ensure consistent customer satisfaction, always doing the right thing for both our customers and our business.
- Compile statistics around customer queries/complaints and identifying issues which give rise to frequent queries/complaints.
General:
- Fluency in both written and spoken French & English
- Support AR Manager & Finance teams on ad hoc projects as and when required.
- Interaction with external/internal parties including customers, auditors and the company Compliance teams.
- Microsoft products, including Excel, SAP experience is an Advantage.
If you are interested in the above role or any of our other roles, please apply to job reference HM/920 on www.recruitmentbureau.com.
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