Overview of Role: Our client based in Co Louth/ Meath/ Dublin is seeking a Customer Service Office Administrator on a full-time permanent basis.
Customer Service Office Administrator
Key Responsibilities include:
Answering phones while assisting the team in acting as a point of contact for incoming customer calls.
Logging calls on Internal company system.
Dealing with customer queries and assisting them where needed.
Ensuring all queries get resolved/closed out in a reasonable time frame.
Ensuring all relevant documentation is sent to the relevant personnel when needed.
Key Account Contact.
Issue Weekly / Monthly Reports
Any Admin duties required as needed.
Managing email accounts.
Report to Service Manager
Required Skills and Qualifications:
Strong IT and Computer Skills is an advantage
Office Administration Experience
Call Centre Experience handling volume calls, May be an advantage
Mechanical or Electrical Experience/Knowledge
Customer Service: 2 years
A well-established company in the local area, opportunity to join a growing Team
If you are interested in the above role, please apply to job reference SA/705 on www.recruitmentbureau.com. Please send the cv in word
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