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Customer Service Office Administrator

Customer Service
Ref: 505 Date Posted: Monday 25 Sep 2023

Overview of Role: Our client based in Co Louth/ Meath/ Dublin is seeking a Customer Service Office Administrator on a full-time permanent basis.

Customer Service Office Administrator

Key Responsibilities include: 

Answering phones while assisting the team in acting as a point of contact for incoming customer calls. 

Logging calls on Internal company system.

Dealing with customer queries and assisting them where needed. 

Ensuring all queries get resolved/closed out in a reasonable time frame. 

Ensuring all relevant documentation is sent to the relevant personnel when needed. 

Key Account Contact. 

Issue Weekly / Monthly Reports  

Any Admin duties required as needed. 

Managing email accounts. 

Report to Service Manager 

Required Skills and Qualifications: 

Strong IT and Computer Skills is an advantage 

Office Administration Experience 

Call Centre Experience handling volume calls, May be an advantage 

Mechanical or Electrical Experience/Knowledge 

Experience: 

Customer Service: 2 years

A well-established company in the local area, opportunity to join a growing Team

If you are interested in the above role, please apply to job reference SA/705 on www.recruitmentbureau.comPlease send the cv in word

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