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Customer Service Administrator Ref: HM/65 - Co Meath

Admin & Secretarial
Ref: 28 Date Posted: Monday 08 Apr 2019
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All of our jobs are based in Louth/ Meath/ Cavan/ Monaghan/ North Dublin.

 

Overview of role:  Our Client based in the North East is seeking a Customer Service Administrator on a full-time permanent basis.

 

Responsibilities:

Managing a number of customer accounts within the department.

Ordering, delivery and stock management of all components for each account.

Interpreting and reviewing customer forecasts and requirements to ensure customer demands are fully met, whilst minimising cost.

Co-ordinating and processing new product developments from conception to approval/ order stage.

Communicating with customers by various methods, ensuring at all times that high standards of customer service are met.

Liaison with all internal departments, as well as External Sales, Technical Reps, suppliers and finance service centre.

Ad hoc duties such as project work, processing complaints, resolving invoice queries, etc.

 

Requirements: 

Excellent customer service skills.

Excellent interpersonal skills and an ability to communicate at all levels.

Ability to work as part of a team, in a busy office, working to tight deadlines.

Good organisational skills and an ability to prioritise workload.

Excellent IT skills – including MS Office.

Excellent communication and Interpersonal skills are essential, in addition to exceptional administrative skills.

Numeracy, tenacity and resourcefulness skills are also required.

 

If you are interested in the above role, please email your CV to CV@recruitmentbureau.com quoting reference HM/65. 

At The Recruitment Bureau, we respect your privacy. Your CV will not be forwarded to a client company without your consent.