All of our jobs are based in Louth/ Meath/ Cavan/ Monaghan/ North Dublin.
Overview of Role: Our client based in Co Louth/ Meath/ is seeking an Accounts Receivable & Customer Services Specialist with French, on a long-term contract for 12 months.
Accounts Receivable and Credit Control: Fluency in both French & English
Billing runs and postings in SAP.
Management of the AR SAP Master data
Coordination of Customer Master Site changes
Preparation of Direct Debit payment runs/follow-up on rejected DD.
Prepare weekly aging reports
Preparation of month end reporting
Reconciliation of customer accounts.
Monitoring of credit limits and credit control for dealer customers in line with the credit policy.
Monitor and release credit checked orders.
Customer Service:
Provide exceptional customer service via phone or email to our French based customers.
Troubleshoot and resolve customer issues and complaints with the utmost of care and respect by listening to their problems and negotiating a satisfactory resolution.
Follow customer service policies and procedures to ensure consistent customer satisfaction, always doing the right thing for both our customers and our business.
Compile statistics around customer queries/complaints and identifying issues which give rise to frequent queries/complaints.
General:
Support AR manager & Finance teams on ad hoc projects as and when required.
Participation in process improvements and Service development
Interaction with external/internal parties including customers, auditors and the company Compliance teams.
Microsoft products, including Excel, SAP experience is an Advantage.
If you are interested in the above role or any of our other roles, please apply to job reference HM/871 on www.recruitmentbureau.com.
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